Support

Need help? We're here for you. Reach out and we'll get back to you as soon as possible.

Contact Us

For any questions, issues, or feedback regarding SereChat, reach out to our support team:

We aim to respond within 48 hours on business days.

Account issues — login problems, email verification, password resets.
Billing & subscriptions — plan upgrades, credit packs, payment issues.
Bug reports — unexpected behaviour, errors, or performance issues.
Data requests — data export, account deletion, or GDPR-related inquiries.
Content reports — report a character or user for violating our Terms of Service.

For privacy-specific inquiries or to exercise your data protection rights under GDPR, you can also contact our data protection team directly:

For more details, see our Privacy Policy and Legal Information.